77plus Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 77plus ("77plus," "the Platform," "we," "us," "our") collects, processes, uses, stores, discloses, and protects personal data provided by or collected from registered players and visitors ("you," "your," "User") accessing the 77plus website at 77plus.co and related services.

77plus is committed to protecting the privacy of every person who uses our platform. This Policy is designed to be transparent — to tell you clearly what data we hold about you, why we hold it, how long we keep it, and what your rights are under Philippine data protection law.

By registering an account, accessing the 77plus platform, or by continuing to use our services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy.

2. Data Controller Identity

For the purposes of the Data Privacy Act of 2012, 77plus acts as the personal information controller with respect to the personal data collected through the 77plus platform. The 77plus platform is operated for the Philippine market.

For any privacy-related inquiries, data subject access requests, or complaints regarding the handling of your personal data by 77plus, please contact us at the address provided in Section 16 of this Policy.

3. Personal Data We Collect

77plus collects the following categories of personal data in connection with the provision of its services:

3.1 Identity & Registration Data

• Full legal name;
• Date of birth;
• Philippine mobile number (Globe, Smart, or DITO);
• Username chosen at registration;
• Government-issued ID type and number (provided during KYC verification);
• Proof of identity document (e.g., scanned copy of Philippine national ID, passport, or driver's licence).

3.2 Financial Data

• GCash or PayMaya account number associated with your registered mobile number;
• Bank account details (BPI, BDO, or Metrobank account number) where bank transfer is selected as a payment method;
• Transaction history, including deposit amounts, withdrawal requests, and dates;
• Currency: all financial data is recorded in Philippine Peso (PHP).

3.3 Gaming Activity Data

• Game session records, including games played, bet amounts, win/loss outcomes, and timestamps;
• Game preferences and navigation patterns within the 77plus platform;
• Responsible gaming settings, including any deposit limits, loss limits, or self-exclusion periods you have set.

3.4 Technical & Device Data

• IP address at time of login and during active sessions;
• Device type, model, and operating system;
• Browser type and version;
• Mobile network provider;
• Session duration and frequency of access;
• Cookies and similar tracking technologies (see Section 10).

3.5 Communications Data

• Records of communications between you and 77plus customer support, including chat transcripts, email correspondence, and support ticket content;
• Feedback and survey responses you voluntarily submit.

4. How We Collect Your Personal Data

77plus collects personal data through the following methods:

• Direct collection at registration: When you create a 77plus account, you provide identity and contact information directly through the registration form.
• KYC verification submissions: When you submit identity documents to complete Know Your Customer verification required by PAGCOR regulations.
• Payment processing: When you make a deposit or request a withdrawal, relevant financial account information is collected or confirmed through the payment gateway.
• Platform activity: Game session data, bet records, and navigation data are automatically collected as part of platform operation.
• Device and technical data: Your browser and device automatically provide technical information when you access the 77plus platform. This includes IP address, browser type, and device identifiers.
• Cookies and tracking technologies: 77plus uses cookies and similar technologies as described in Section 10 of this Policy.
• Customer support interactions: Any information you provide when contacting 77plus support via chat, email, or other communication channels.

5. How We Use Your Personal Data

77plus uses your personal data for the following specific purposes:

• Account registration and management: To create, maintain, and administer your 77plus account, including password reset functionality and account security.
• Identity verification (KYC): To verify your identity and age as required by PAGCOR regulations and anti-money-laundering obligations under Philippine law.
• Payment processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and to maintain accurate transaction records.
• Game service delivery: To provide access to all games on the 77plus platform, record game outcomes, and maintain your account balance in PHP.
• Responsible gaming compliance: To implement and enforce deposit limits, loss limits, session timers, and self-exclusion settings you have configured, and to monitor for indicators of problem gambling behaviour.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, account takeovers, money laundering, and other illegal or prohibited activities on the platform.
• Regulatory compliance: To fulfil reporting obligations to PAGCOR and other Philippine regulatory authorities as required by law.
• Customer support: To respond to your inquiries, investigate complaints, and provide technical assistance.
• Platform improvement: To analyse aggregated, anonymised usage data to improve platform performance, user experience, and game selection.
• Communications: To send you account-related notifications, security alerts, and, where you have opted in, promotional communications about 77plus offers.

77plus does not use your personal data for automated individual decision-making that produces significant legal or similarly significant effects on you, beyond the automated fraud and risk-scoring processes that are part of our compliance obligations.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012, 77plus processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the contract between you and 77plus — including account operation, game access, and payment processing — is necessary for the performance of our agreement with you.
• Legal obligation: Processing required to comply with Philippine law, including PAGCOR regulatory requirements, anti-money-laundering obligations under Republic Act No. 9160, and tax reporting requirements.
• Legitimate interests: Processing for fraud detection, security monitoring, responsible gaming compliance, and platform improvement, where our legitimate interests are not overridden by your data protection rights.
• Consent: Processing for optional communications, such as promotional emails or SMS messages about 77plus offers, is carried out on the basis of your explicit consent, which you may withdraw at any time.

7. Sharing Your Personal Data

77plus does not sell your personal data to third parties. We may share your personal data in the following limited circumstances:

7.1 Service Providers

We share data with trusted third-party service providers who assist in operating the 77plus platform, including payment gateway processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC verification service providers, game content providers, fraud detection and anti-money-laundering screening services, cloud infrastructure and server hosting providers, and customer support platform providers. These service providers are contractually bound to process data only as instructed by 77plus and to maintain appropriate data security standards.

7.2 Regulatory Authorities

77plus is required to share data with regulatory authorities including PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and the National Privacy Commission, where required by Philippine law or in response to a lawful regulatory request or court order.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets involving 77plus, your personal data may be transferred to the successor entity, subject to the same protections described in this Policy. You will be notified of any such transfer in advance where practicable.

7.4 Protection of Rights

We may disclose personal data where we reasonably believe disclosure is necessary to protect the rights, property, or safety of 77plus, our players, or the public, or to detect and prevent fraud or other illegal activity.

8. International Data Transfers

Some of 77plus's service providers — including game content providers and cloud infrastructure partners — may be located outside the Philippines. Where personal data is transferred outside the Philippines, 77plus ensures that appropriate safeguards are in place as required by the Data Privacy Act of 2012, including contractual data protection clauses that require the receiving party to maintain equivalent data protection standards.

You may request information about the specific safeguards applied to any international transfer of your data by contacting the 77plus Data Protection Officer using the contact details in Section 16.

9. Data Retention

77plus retains personal data for the following periods:

• Account and identity data: Retained for the duration of your active account and for a period of five (5) years following account closure, as required by PAGCOR regulations and anti-money-laundering law.
• Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required under Philippine tax and AML regulations.
• Game session records: Retained for a minimum of three (3) years, unless a longer period is required for regulatory or dispute resolution purposes.
• Customer support communications: Retained for a minimum of two (2) years from the date of the last communication.
• KYC documentation: Retained for a minimum of five (5) years following account closure.

Where data is no longer required for the purposes for which it was collected and the relevant retention period has expired, 77plus will securely delete or anonymise the data in accordance with our data disposal procedures.

10. Cookies & Similar Technologies

77plus uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file stored on your device when you access a website. The following types of cookies are used on 77plus:

• Essential cookies: Necessary for the platform to function. These include session authentication cookies that keep you logged in to your 77plus account and security cookies used for fraud detection. These cannot be disabled without impairing platform function.
• Functional cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalised experience on return visits.
• Analytics cookies: Used to collect anonymised data about how players use the 77plus platform — including which pages are visited most frequently and how players navigate between game categories. This data is used solely to improve the platform and is not linked to individual identities.
• Security and fraud prevention cookies: Used to identify suspicious login patterns, detect account takeover attempts, and support our responsible gaming monitoring obligations.

You may manage cookie preferences through your browser settings. Note that disabling essential cookies will impair your ability to use the 77plus platform. 77plus does not use third-party advertising cookies or behavioural advertising networks.

11. Your Data Protection Rights

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by 77plus: